Operational Resilience: Designing for Failure Without Fear
Great teams rehearse. Incident playbooks define roles, communication, and decision thresholds before alarms ring. Tie every runbook to measurable customer impact. If you want our incident comms template that calms stakeholders, subscribe and we’ll send a customizable version.
Operational Resilience: Designing for Failure Without Fear
Simulate payment timeouts, KMS lockouts, or a compromised service account. Measure mean time to clarity as much as recovery. Share your favorite drill, and we’ll publish a community-curated library of scenarios with scoring rubrics.